CUSTOMS AND RELIGIONS

1. Customs in Qatar

Negotiating :

Negotiation in Qatar, a key element in the business and diplomatic world of this wealthy Gulf state, is a refined practice that reflects both traditional culture and modern influence. In Qatar, negotiation is considered an art, requiring patience, respect and mutual understanding.

Influenced by Islamic principles and Arab cultural norms, negotiation in this country goes far beyond simple commercial transactions. It is seen as a means of building lasting relationships and respecting the interests of all parties involved. Indirect communication and the maintenance of dignity and honor are essential. This often involves extended discussions, tea and coffee breaks, and a particular attention to courtesy and hospitality.

In the context of international affairs, Qatar has demonstrated an ability to navigate skilfully between different Western and Eastern negotiating styles. This has enabled the country to position itself as a key player in regional and global trade, as well as in international diplomacy, notably by facilitating peace talks and negotiations between different parties.

So don’t hesitate to use your big words when you visit the Souq Wakif, for example, as you’ll need them to help you negotiate prices!

Greetings :

Greetings in Qatar, as in many other Middle Eastern cultures, are marked by formality and respect, reflecting the country’s cultural and religious values. Here are some key aspects of greetings in Qatar:

1. Verbal exchange: The most common greeting is “As-salamu alaykum”, meaning “peace be upon you”. The appropriate response is “Wa alaykum as-salam”, meaning “and peace be upon you”. This greeting is universal and highly respected in Qatari society.
2. Handshake: Men often greet each other with a firm handshake, and may also give each other a light embrace and kiss on the cheeks, especially if they are good friends or family members. It’s customary to place the left hand over the heart after the handshake, as a sign of sincerity and warmth.
3. Greetings between men and women: When it comes to interactions between men and women, care must be taken. Men and women don’t usually shake hands in more conservative circles, especially if they’re strangers to each other. However, in more modern, urban social or professional circles, a handshake may be acceptable. It’s always best to wait for the woman to reach out first.
4. Respect for elders: Seniors are greeted first, as a sign of respect. In families, or at social gatherings, it’s customary to begin by greeting the oldest members of the family.
5. Extended greetings: Greetings can be accompanied by questions about health, family and general well-being, but always in a respectful manner and without intruding on privacy. These questions don’t require detailed answers, but they do show interest and respect for the person.
6. Use of titles: The use of appropriate titles, such as “Sheikh” (for a respected leader) or “Ustadh” (for a teacher or scholar), is important when addressing people of specific status or qualification.

Affection in public :

The public display of affection in Qatar, as in many Gulf countries, is subject to strict cultural and religious norms. These norms are rooted in the conservative values of society and the principles of Islam. Here are some key points to consider:

1. Discretion and modesty: Discretion is highly valued in Qatar. Public displays of affection, such as kisses or prolonged embraces between couples, are generally considered inappropriate. Couples are advised, especially in public places like shopping malls, parks or streets, to limit signs of affection to hand-holding or discreet gestures.
2. Respect for local standards: The Qatari company attaches great importance to respecting local standards and values. Visitors and expatriates are also expected to respect these standards to maintain social harmony and avoid offending cultural sensitivities.
3. Private vs. public sphere: While public displays of affection are limited, in the private sphere, standards can be more relaxed. Families and couples may be more open to demonstrations of affection in the privacy of their own homes or private environments.
4. Legal regulations: It is important to note that Qatar has laws governing public behavior. Acts of excessive affection in public can, in some cases, result in legal sanctions. This reflects the country’s commitment to maintaining public decency and respect for cultural and religious values.
5. Contextual variability: In some more cosmopolitan environments and tourist areas, standards may be slightly more relaxed, but caution and respect for local customs remain paramount.

Tips :

The tipping system in Qatar, as in many countries, is a practice that varies according to circumstances and the services received. Here are some key points to consider when it comes to tipping in Qatar:

1. Catering: In restaurants, it’s customary to leave a tip if you’re satisfied with the service. A tip of 10-15% of the bill is generally acceptable and appreciated, but not obligatory. Some establishments may include a service charge in the bill, in which case an additional tip is not necessary.
2. Cabs and drivers: For cab services or private drivers, rounding up the fare or adding a small tip is appreciated, although not obligatory. A tip of 5 to 10 Qatari riyals can be a good indicator.
3. Hotel services: In hotels, it’s customary to tip luggage porters, valets and sometimes room staff. An amount of 5 to 20 Qatari riyals, depending on the service and hotel category, is considered appropriate.
4. Hairdressers and beauty salons: It’s also customary to leave a tip in hair and beauty salons if you’re satisfied with the service. A 10-15% tip is customary.
5. No obligation: Although tips are appreciated, it’s important to note that they are not obligatory in Qatar. Tipping is a way of showing your appreciation for exceptional service, but is not expected in all circumstances.
6. Respecting cultural norms: As always, it’s important to remain sensitive to cultural norms. If you’re not sure whether or how much to tip, observing the locals or asking discreetly can be a good strategy.

2. Religion in Qatar

In Qatar, a country with a Muslim majority, Islam plays a central role in daily life. The faithful perform five daily prayers, which are: Fajr at dawn, Dhuhr in the middle of the day, Asr in the middle of the afternoon, Maghrib at dusk, and Isha about two hours after sunset. The times of these prayers vary from day to day, depending on the position of the sun.

Ramadan:

During the month of Ramadan, according to the Islamic calendar, visitors to Qatar are asked to refrain from eating, drinking and smoking in public spaces during the fasting hours, i.e. from sunrise to sunset, out of consideration for those observing the fast. Hotels are nevertheless maintaining their catering services for their guests, with restaurants that remain open, but located so as not to be visible to the public.

Mores :

Qatar takes a very conservative approach to public morality, influenced by Islamic law (sharia). Prostitution, homosexuality and sexual relations outside marriage, including extramarital relations, are illegal and punishable by severe penalties.

A country’s legislation and cultural practices regarding individual rights and freedoms may differ considerably from those in other parts of the world.

3. Good to know

Driving direction :

Vehicles drive in the right-hand lane and overtake on the left, which is standard practice in most countries around the world.

Friday schedules :

In Qatar, Friday is considered a weekly day of rest, as it is a holy day for Muslims, similar to Sunday in Christian countries. Here are some key points about typical Friday hours in Qatar:

1. Prayer times: Friday prayer, or Jumu’ah, is an important prayer for Muslims. It takes place shortly after midday (10am to 12pm). Meanwhile, most businesses and offices are closed to allow employees to take part in the prayer. After this, the shopping centers are back in business and welcoming customers.
2. Late opening: Many businesses and stores open later than usual on Fridays. It’s not unusual for stores and malls to open in the early afternoon, after the Jumu’ah prayer.
3. Government hours: Government offices are generally closed on Fridays.
4. Private sector: In the private sector, working hours can vary. Some shops and services may operate reduced hours or adapt their opening times.
5. Restaurants and entertainment: Restaurants, cafés and entertainment venues can open later in the day and stay open until late at night, as Friday is a popular day for outings with family and friends.
6. Public transport: Public transport timetables may be adjusted on Fridays. We advise you to check the timetable in advance.
7. Financial institutions: Banks and financial institutions are generally closed on Fridays.

Language :

Home to hundreds of nationalities, Qatar is a crossroads of cultures and languages. As an Arab nation, Arabic is the official language. Nevertheless, English is also widely spoken and commonly used in all public spaces.